Prove Educational Consultancy ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, disclose, and safeguard your information when you engage with our study-abroad services, including:

• University admissions counseling

• Visa and immigration support

• Scholarship/financial aid guidance

• Website (www.proveconsultancy.com.np) and social media interactions

By using our services, you consent to the practices described below.

1. Information We Collect

A. Personal Information You Provide

We collect data necessary for your study-abroad journey, including:

• Contact Details: Name, email, phone number, address.

• Academic Records: Transcripts, test scores (IELTS/JLPT/EJU), recommendation letters.

• Financial Documents: Bank statements, sponsorship letters (for visa applications).

• Passport/Visa Data: Copies of passports, visa application forms.

• Communication: Emails, chat logs, consultation notes.

B. Automatically Collected Data

• Usage Information: IP address, browser type, pages visited (via cookies).

• Device Data: Device type, operating system (for website optimization).

2. How We Use Your Information

Your data is used solely to:
✔ Process university applications and visa documentation.
✔ Provide personalized counseling and scholarship matching.
✔ Communicate deadlines, embassy updates, or policy changes.
✔ Improve our services through anonymized analytics.
✔ Comply with legal obligations (e.g., immigration authorities).

We never sell your data to third parties.

3. Data Sharing

Information may be disclosed only to:

• Partner Universities: For admission processing.

• Embassies/Immigration Authorities: Visa requirements.

• Trusted Service Providers: Payment processors (with strict confidentiality agreements).

• Legal Compliance: If required by law (e.g., fraud prevention).

4. Data Security

We implement:
🔐 Encryption: For sensitive documents (bank statements, passports).
🔐 Access Controls: Limited to authorized staff.
🔐 Secure Storage: On password-protected servers.

Note: No internet transmission is 100% secure, but we prioritize industry-standard protections.

5. Your Rights

You may:

• Access/Correct your data via your client portal.

• Request Deletion (where permissible by law).

• Opt Out of marketing emails (unsubscribe link in all emails).

• Withdraw Consent for specific processing (e.g., scholarship alerts).

Contact our Data Officer:
📧info@proveconsultancy.com.np | 📞 +977 9851137035

6. Policy Updates

Changes will be posted on our website with a revised "Last Updated" date. Continued use of our services constitutes acceptance.